Account
- How do I close my player account?
- I haven’t received the activation link for my account.
- I can't register, what can I do?
- I closed my account, but I can still log in. Why can't I?
- How can I verify my IBAN?
- How can I verify my IBAN?
- How do I change the language?
- I can't upload my documents, what can I do?
- Where can I submit the documents to you?
- Can I change my postal address? How do I change my e-mail address?
- What documents do I need to provide to have my account verified?
- Why is my account blocked?
- How do I submit my documents for the verification process?
- Can I have more than one account?
- What happens if I don’t submit the documents for verification?
- How will I know that my account has been verified?
- Can I change my user name?
- What documents do I need to verify my account?
- Why do I have to provide verification?
- Do I have to verify my account? If so, how long do I have?
- What does the message ‘Account verification required’ mean?