Skip to main content
Golden Grand Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Golden Grand Support
  2. Games

Games

  • How to play the game XY ?
  • Why is game XY not available here? 
  • How to find all games of the manufacturer XY 
  • Why does the game sometimes spin for a long time? 
  • Why does the game XX have different mind contributions than other casinos
  • Why does your casino not pay out anything? 
  • Which game pays the most? 
  • The game was canceled, did I receive my winnings? 
  • The game does not start 
  • How do I find a game?
  • What is a random number generator?
  • How can I check that the games you offer are working properly?
  • I’m having connection problems. What should I do?
  • Can I play the slots using my keyboard?
  • How do you guarantee that the games you offer are fair?
  • My game won’t start. What should I do?
  • My game was interrupted. What should I do?
  • Where can I access my gaming history?
  • What should I do if there’s a problem with one of the games?
  • Do I have to pay if I play in demo mode?
  • Which web browsers do you recommend?
  • Can I access GOLDEN GRAND from a mobile device (my phone or tablet)?
  • Where do I find the live games?
  • Where do I find the game’s version number?
  • Where do I find the slots with the best RTP?
Golden Grand Support
Deutsch Français Italiano
Powered by Zendesk