I made a withdrawal of CHF 4000+, why was my account blocked?

Your account has been blocked because you deposited or withdrew more than CHF 4,000.– within 24 hours. Once this limit is reached, we are legally required to temporarily block your account.
To unblock your account, please complete the online form regarding beneficial ownership. This will be reviewed directly by GOLDEN GRAND, and once approved, your account will be reactivated.