Bonus
- Why is my winnings going to my bonus balance?
- Which bonuses are available?
- I deposited and did not receive the deposit bonus
- Can I play from abroad?
- I placed a wager of CHF XX in a live game, why did I only receive 10% progress for the bonus condition?
- How do I cancel a bonus?
- I accidentally deleted my bonus; can I get it back?
- What is a conversion condition?
- I have not received the verification bonus, what should I do?
- I would like a bonus
- How can I get the verification bonus?
- How much more do I have to play before I can convert the bonus into real money?
- Where can I find out about the latest bonuses and other promotions?
- What are free spins?
- How do I activate a deposit bonus in the GOLDEN GRAND Casino?
- Is it possible to receive a casino bonus without paying a deposit?
- Why can’t I have my bonus paid out?
- Why are games weighted differently for the bonus playthrough?
- Can I check the progress of the bonus?
- What effect do additional deposits have on the real money limit?
- What happens if real money and a bonus are active in my account at the same time?
- What happens if I don’t meet the bonus conditions?
- How long do I have to meet the GOLDEN GRAND Casino bonus conditions?
- How do the playthrough terms and conditions for a GOLDEN GRAND Casino bonus work?
- How does the Welcome bonus work?
- How do I activate a bonus?
- What is a GOLDEN GRAND Casino bonus?